Privacy Policy
Last updated: October 14, 2026
This policy explains what personal information RocketSignal ("we", "us") collects when you use rocketsignal.ai, the RocketSignal TradingView indicator, our Instagram account and related messages (the "Service"), and how we use it. We keep it short because we collect very little.
What we collect
- Purchase details from Whop. When you start a trial or buy a plan, Whop processes the payment and shares with us your name, email address, plan, purchase dates and subscription status. We never see or store your full card or bank details; those are handled by Whop and its payment partners.
- Your TradingView username, which you enter at checkout so we can grant you access to the indicator.
- Messages you send us by email (hello@rocketsignal.ai) or Instagram DM, including your Instagram username and anything you write.
- Instagram automation data. If you comment a keyword such as "ROCKET" on our posts, our messaging tool (ManyChat) records your Instagram username, the comment, and whether you opened or clicked the messages it sent you.
- Basic technical data. Our website is hosted on Cloudflare, which processes standard request data (such as IP address, browser type and pages visited) to deliver the site and protect it from abuse. The site loads its fonts from Google Fonts, so Google receives your IP address when you visit. We do not use advertising cookies or tracking pixels on rocketsignal.ai.
How we use it
- to give you access to the indicator and remove it when your plan ends;
- to provide support and answer your messages;
- to send service messages about your plan (for example, trial reminders or changes to the Service);
- to understand which posts and messages work, in aggregate;
- to prevent fraud and abuse, and to meet legal and tax obligations.
We do not sell or rent your personal information, and we do not share it for other companies' advertising.
Who we share it with
Only the service providers that run the Service, each under their own privacy policies:
- Whop (checkout, payments, memberships)
- TradingView (your username is added to the script's access list)
- ManyChat and Meta/Instagram (comment replies and DMs)
- Cloudflare (website hosting and email forwarding)
- Microsoft Outlook (where our support email is delivered)
We may also disclose information if the law requires it, or to protect our rights or the safety of others.
How long we keep it
We keep purchase and access records for as long as you have an active plan, and afterwards for as long as needed for tax, accounting and dispute purposes (generally up to 7 years). Support messages are kept for up to 2 years. You can ask us to delete your information sooner, subject to those legal requirements.
Your choices and rights
You can ask us at any time to access, correct, or delete your personal information, or to stop non-essential messages, by emailing hello@rocketsignal.ai. Depending on where you live (for example, California or the EU/UK), you may have additional rights under local law, including the right to know what we collect and to not be discriminated against for using your rights. We will respond within 30 days.
Security
We use reputable providers and limit access to your information to what is needed to run the Service. No method of transmission or storage is 100% secure.
Children
The Service is not for anyone under 18, and we do not knowingly collect information from children.
Changes
We may update this policy. The "last updated" date shows the latest version.